TERMS AND CONDITIONS

Last Updated: December 15, 2025

These Terms & Conditions (“Terms”) govern your access to the Apex Optics website and your purchase of products from Apex Optics. By accessing this website, placing an order, or completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. These Terms constitute a legally binding agreement between you and Apex Optics.

1. Overview

Apex Optics designs and sells premium optical products and accessories. These Terms define the rights, responsibilities and obligations of both Apex Optics and its customers.

2. Product-Specific Terms

Certain products may be offered under additional purchase terms, including pre-orders, reservation products, allocation-based products, limited production runs, custom-configured products and promotional launches. Where Product-Specific Terms are presented on the product page, during checkout, or otherwise before purchase, those Product-Specific Terms form part of this agreement and prevail over these general Terms in the event of any conflict.

3. Standard Product Returns

Unless otherwise stated in applicable Product-Specific Terms, the standard return policy applies only to regular retail products purchased directly from Apex Optics. Returns require unused, unmounted, unmodified products in like-new condition, initiated within 30 days of delivery, with all original packaging, manuals and accessories.

4. Products Subject to Product-Specific Terms

Products sold under Product-Specific Terms, including pre-orders, reservation products, allocation-based products and limited-production products, may have separate cancellation, deposit, refund, transfer and fulfillment provisions. Those Product-Specific Terms exclusively govern those purchases.

5. Return Authorization

All returns require prior written authorization. Customers are responsible for return shipping unless required otherwise by law. Original shipping charges are non-refundable.

6. Inspection & Refunds

Approved refunds are issued only to the original payment method after inspection. Processing times beyond Apex Optics’ control depend on the customer’s financial institution or payment provider.

7. Sale & Promotional Products

Sale, clearance and promotional items are refunded only at the original purchase price and original transaction currency where eligible.

8. Warranty

Warranty claims are governed by the Apex Optics Warranty Policy.

9. Order Cancellations

Standard retail orders may generally be cancelled before shipment unless otherwise stated. Products governed by Product-Specific Terms may have separate cancellation policies including non-refundable deposits, allocation fees, processing fees or limited cancellation rights.

10. Authorized Dealers

Products purchased through authorized retailers must be returned through the original seller.

11. Payment Processing

Payments may be processed by Stripe, PayPal, Sezzle or other approved providers. Payment disputes may be evaluated using these Terms, Product-Specific Terms, order records, customer communications, shipment records and checkout acknowledgements.

12. Payment Disputes & Chargebacks

Customers agree to contact Apex Optics before initiating a chargeback where reasonably possible. Apex Optics reserves the right to contest disputes using order confirmations, accepted Terms, Product-Specific Terms, customer communications, published fulfillment schedules, shipment records, tracking information and other transaction evidence.

13. Estimated Production & Delivery Dates

Production schedules, launch windows and shipping dates are estimates only unless expressly stated otherwise. Delays caused by manufacturing, suppliers, quality assurance, logistics, customs, regulatory approvals, force majeure or other circumstances beyond Apex Optics’ reasonable control do not by themselves constitute breach of contract or create cancellation rights except where required by law or expressly provided in applicable Product-Specific Terms.

14. Order Fulfillment

Standard retail products are considered fulfilled upon transfer to the shipping carrier. Products sold under Product-Specific Terms are fulfilled according to those Product-Specific Terms, including applicable production schedules and allocation procedures.

15. Product Availability & Allocation

Limited-production products may be allocated among customers, dealers, distributors, government agencies and commercial partners at Apex Optics’ discretion based on operational requirements.

16. Software, Firmware & Connected Products

Products containing firmware, software or connected services may receive updates. Features and compatibility may evolve over time.

17. Product Improvements

Apex Optics reserves the right to improve or change specifications, components, appearance, packaging or software without notice.

18. Errors & Omissions

Apex Optics reserves the right to correct pricing, specification, inventory or publishing errors and cancel orders affected by obvious errors prior to shipment.

19. Fraud Prevention

Apex Optics may delay or cancel orders pending payment verification or fraud review and may request additional documentation.

20. Export Compliance

Customers agree to comply with all applicable export control laws and regulations.

21. Intellectual Property

All Apex Optics trademarks, logos, product names, documentation, software, firmware, images and website content remain the property of Apex Optics.

22. Limitation of Liability

To the fullest extent permitted by law, Apex Optics’ liability shall not exceed the purchase price of the product giving rise to the claim. Nothing in these Terms limits non-waivable consumer rights.

23. Indemnification

You agree to indemnify Apex Optics against claims arising from misuse of products or violation of these Terms.

24. Arbitration (United States)

Where permitted by law, disputes involving U.S. customers shall be resolved by binding individual arbitration.

25. Governing Law

Canadian customers are governed by Alberta law. U.S. customers are governed by Wyoming law.

26. Entire Agreement

These Terms, together with any Product-Specific Terms, Warranty Policy, Privacy Policy and Order Confirmation, constitute the entire agreement between Apex Optics and the purchaser.

27. Modifications

Apex Optics may update these Terms at any time. Updated Terms apply to purchases made after publication.

28. Contact

For questions regarding these Terms & Conditions, returns, refunds, or warranties, please contact Apex Optics Support.