THE BEST WARRANTY YOU’LL NEVER HAVE TO USE
WORLD-CLASS SUPPORT WHEN YOU DO, THAT IS OUR OATH TO YOU!
WHAT IS COVERED?
All of our optical products carry a Lifetime Warranty. We’ll replace any product if it’s not up to our standards of quality and durability, no questions asked. If something stopped working as it should, then let us know and we’ll take care of it at no cost to you.
The only things we don’t cover are “Acts of God” like fire, lightning strikes and flooding. Most of those scenarios are typically covered by your insurance. We also don’t cover theft, intentional or neglectful damage, or destruction.
Accessory parts like our factory lens flip covers and throw levers/plugs are not covered by the lifetime warranty (if broken, misused, or lost), but can be purchased for a small replacement fee here.
HOW DO I GET HELP?
The best way to get immediate help is to search our Support Site for frequently asked questions, or to download product manuals.
If none of the articles answer your question, please log a Support Ticket there and our team will get back to you the same day.
Or if you prefer to call us, please call 1-877-899-APEX (2739)
Operating Hours are Monday to Friday, 9AM to 4PM Mountain Time