PRIVACY POLICY

Last Updated: December 15, 2025

This Privacy Policy applies to all users of the Apex Optics website and customers in both Canada and the United States.

1. Information We Collect

We collect personal information necessary to operate our website, process orders, provide customer support, prevent fraud, and comply with legal obligations.

This may include name, email address, shipping and billing address, account information, order history, IP address, browser user-agent data, and communications with customer support.

2. Cookies & Tracking Technologies

We use cookies and similar technologies to maintain account sessions, store preferences, improve site performance, prevent fraud, and enhance security.

You may disable cookies through your browser settings, though some website functionality may be affected.

3. Third-Party Services & Embedded Content

Our website may include embedded content or services provided by third parties. These services may collect data, use cookies, or track interactions according to their own privacy policies.

4. Data Sharing

We do not sell or rent personal data.

Information may be shared only with trusted service providers for payment processing, shipping, fraud prevention, website security, and operational support, subject to confidentiality obligations.

5. Data Retention

Personal data is retained only as long as necessary for legal, tax, warranty, fraud prevention, and legitimate business purposes.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data.

Requests may be denied where retention is required by law or for legitimate business, security, or fraud prevention purposes. Identity verification may be required before fulfilling any request.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure, and absolute security cannot be guaranteed.

8. Policy Updates

This Privacy Policy may be updated at any time. Continued use of the website constitutes acceptance of the updated policy.

9. Contact Information

For privacy-related questions or data requests, please contact Apex Optics Support.